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The Service is provided by Aelira AI Pty Ltd (an Australian proprietary company), referred to in these Terms as “Aelira,” “we,” “us,” or “our.”
By accessing or using Aelira (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Aelira AI Pty Ltd.
Aelira provides AI-powered ADA and WCAG 2.1 AA accessibility scanning and remediation for websites and uploaded documents. The Service includes:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
You must be at least 13 years old (or 16 in the EU) to use Aelira. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
To use certain features of the Service, you must create an account. You agree to:
You may not share your account credentials, create multiple accounts, or allow others to use your account.
Aelira offers a free tier with limited features and usage quotas. We may modify free tier limits at any time with 30 days' notice.
You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of your current billing period. You will retain access until the period expires.
We offer a 14-day money-back guarantee for first-time subscribers. Contact [email protected] within 14 days of your initial subscription to request a refund. Subsequent renewals are non-refundable.
You agree not to use the Service to:
Violation of this policy may result in immediate suspension or termination of your account.
You retain all ownership rights to the website URLs you submit, the documents you upload, and the scan results, remediated files, and reports generated from them (collectively, “Your Content”). You grant us a limited, non-exclusive, royalty-free licence to store, transmit, scan, remediate, and otherwise process Your Content solely as needed to provide the Service to you. We do not use Your Content to train AI models, for advertising, or for any purpose other than providing the Service.
You represent and warrant that (a) you have the legal right to scan each website you submit, and (b) you have the legal right to upload, scan, and remediate each document you submit, including any necessary copyright, licence, or institutional permissions. You are solely responsible for the legality of the content you submit. We are not liable for unauthorised scanning or remediation of third-party material.
You may export Your Content at any time from your account: scan reports as PDF or CSV (CSV available on paid plans), and remediated documents in their original file format. Original uploaded documents are retained on our servers only as long as needed to provide the Service:
Upon account deletion, we will delete remaining Your Content within 30 days, except as required by law. See the Privacy Policy, Section 7, for full retention details.
Aelira's web scans cover publicly accessible pages only. We do not scan password-protected areas, intranets, or pages that require authentication without explicit setup. Document scans cover the file you upload; we do not crawl linked or embedded resources. Automated scans and remediations are best-efforts and may not catch or correctly fix every accessibility issue — for safety-critical or compliance-critical material, we recommend a qualified human accessibility expert review the remediated output before publication. Professional remediation services are available for comprehensive compliance.
The Service, including its software, design, logos, and branding, is owned by Aelira and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our IP without written permission.
Aelira incorporates open-source software (Axe-core, Playwright, etc.) governed by their respective licenses. These licenses are available upon request.
If you provide feedback or suggestions about the Service, we may use them without obligation or compensation to you.
IMPORTANT: Aelira is a scanning and monitoring tool designed to help identify potential ADA/WCAG compliance issues. However:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, error-free, secure, or meet your requirements. We are not liable for data loss, though we make reasonable efforts to prevent it.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AELIRA SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify and hold harmless Aelira, its affiliates, and personnel from any claims, damages, or expenses arising from: (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any third-party rights.
You may terminate your account at any time by contacting support or using account deletion settings.
We may suspend or terminate your account immediately if you:
Upon termination, your access to the Service will cease. You will have 30 days to export Your Content before we permanently delete it. Paid subscriptions are non-refundable upon termination for cause.
Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally in good faith for at least 30 days.
If informal resolution fails, any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall be resolved in the courts of New South Wales, Australia, or the federal courts of Australia exercising jurisdiction in New South Wales. Each party submits to the exclusive jurisdiction of those courts.
Notwithstanding clause 14.2, either party may seek interim or injunctive relief in any court of competent jurisdiction for actual or threatened infringement of intellectual property rights or violations of the Acceptable Use Policy.
Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Where any provision of these Terms would be void or unenforceable under those laws, that provision applies only to the extent permitted.
These Terms are governed by the laws of New South Wales, Australia, and the laws of the Commonwealth of Australia applicable in New South Wales, without regard to conflict-of-law principles.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aelira.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
We are not liable for delays or failures due to circumstances beyond our reasonable control (e.g., natural disasters, pandemics, wars, or internet outages).
For questions about these Terms, contact us:
BY USING AELIRA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.