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The Service is provided by Aelira AI Pty Ltd (an Australian proprietary company), referred to in these Terms as “Aelira,” “we,” “us,” or “our.”
By accessing or using Aelira (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Aelira AI Pty Ltd.
Aelira provides AI-powered ADA and WCAG 2.1 AA accessibility scanning and remediation for websites and uploaded documents. The Service includes:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
Hosted beta accounts and AI-enabled evaluation tools are for faculty, staff and institutional administrators aged 18 or older, using the Service for professional purposes. They are not student-facing tools. By using them, you confirm that you meet this eligibility requirement and have the legal capacity and institutional authority needed to use the Service. Do not give under-18 users access.
To use certain features of the Service, you must create an account. You agree to:
You may not share your account credentials, create multiple accounts, or allow others to use your account.
Aelira offers a free tier with limited features and usage quotas. We may modify free tier limits at any time with 30 days' notice.
You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of your current billing period. You will retain access until the period expires.
Refund, cancellation, and renewal terms are stated in the applicable checkout terms or institutional order form. Nothing in this section limits rights that cannot lawfully be excluded.
You agree not to use the Service to:
Violation of this policy may result in immediate suspension or termination of your account.
You retain all ownership rights to the website URLs you submit, the documents you upload, and the scan results, remediated files, and reports generated from them (collectively, “Your Content”). You grant us a limited, non-exclusive, royalty-free licence to store, transmit, scan, remediate, and otherwise process Your Content solely as needed to provide the Service to you. Aelira does not train its own models on Your Content or use it for advertising. Selected content may be sent to an AI provider under the processing terms described in the Privacy Policy; confirm the applicable service and terms before submitting sensitive material.
You represent and warrant that (a) you have the legal right to scan each website you submit, and (b) you have the legal right to upload, scan, and remediate each document you submit, including any necessary copyright, licence, or institutional permissions. You are solely responsible for the legality of the content you submit. We are not liable for unauthorised scanning or remediation of third-party material.
Use the supported report and download controls to export available results and candidate files. A scan may produce partial changes or no remediated file, and output format depends on the supported workflow. For export or deletion requests those controls do not cover, contact [email protected]. Current hosted remediation-file expiry settings are:
Export needed files before their expiry or before closing your account. Request the current retention and backup schedule for your deployment. See the Privacy Policy, Section 7, for further details.
Aelira's web scans cover publicly accessible pages only. We do not scan password-protected areas, intranets, or pages that require authentication without explicit setup. Document scans cover the file you upload; we do not crawl linked or embedded resources. Automated checks cover a subset of accessibility requirements. Supported fixes can be partial, some inputs need manual remediation, and some workflows return no saved output. A qualified person must review candidate outputs before publication or institutional acceptance. Any professional services are separately scoped in writing and do not establish a blanket compliance guarantee.
The hosted Service's proprietary software, design, logos and branding are owned by Aelira and protected by applicable intellectual property laws. Open-source components are governed by their published licences, which control your rights to copy, modify and distribute those components.
The Aelira core is free to self-host under its published AGPL-3.0 licence. The CLI and other incorporated components have their own published licences. Hosted subscription terms do not replace the rights and obligations provided by those licences.
If you provide feedback or suggestions about the Service, we may use them without obligation or compensation to you.
IMPORTANT: Aelira is a scanning and monitoring tool designed to help identify potential ADA/WCAG compliance issues. However:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, error-free, secure, or meet your requirements. We are not liable for data loss, though we make reasonable efforts to prevent it.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AELIRA SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify and hold harmless Aelira, its affiliates, and personnel from any claims, damages, or expenses arising from: (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any third-party rights.
You may terminate your account at any time by contacting support or using account deletion settings.
We may suspend or terminate your account immediately if you:
Upon termination, your access to the Service will cease. Export needed content before terminating your account; if access has already been suspended, contact support to request an export where legally and technically possible. File expiry and deletion handling follow Section 8.3 and the Privacy Policy. Paid subscriptions are non-refundable upon termination for cause, subject to rights that cannot lawfully be excluded.
Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally in good faith for at least 30 days.
If informal resolution fails, any dispute arising out of or in connection with these Terms (including any question regarding their existence, validity, or termination) shall be resolved in the courts of New South Wales, Australia, or the federal courts of Australia exercising jurisdiction in New South Wales. Each party submits to the exclusive jurisdiction of those courts.
Notwithstanding clause 14.2, either party may seek interim or injunctive relief in any court of competent jurisdiction for actual or threatened infringement of intellectual property rights or violations of the Acceptable Use Policy.
Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Where any provision of these Terms would be void or unenforceable under those laws, that provision applies only to the extent permitted.
These Terms are governed by the laws of New South Wales, Australia, and the laws of the Commonwealth of Australia applicable in New South Wales, without regard to conflict-of-law principles.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aelira.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
We are not liable for delays or failures due to circumstances beyond our reasonable control (e.g., natural disasters, pandemics, wars, or internet outages).
For questions about these Terms, contact us:
BY USING AELIRA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.